Shipping Policy

This Shipping Policy outlines general delivery practices for orders placed through lunaviero.com.

Processing

Orders are prepared after payment authorization. Processing time may vary because of product availability, order volume, verification needs, weekends, or holidays.

Delivery Estimates

Estimated delivery periods are not guarantees. Transit can be affected by destination, carrier operations, weather, customs, local conditions, or other events outside our control.

Customer Information

Please provide complete and accurate shipping information at checkout. Errors or missing details may delay or prevent delivery.

Tracking

When tracking is available, it may be sent by email or shown through the order status page.

Delivery Problems

If a shipment appears delayed, missing, or incorrectly delivered, email service@lunaviero.com with your order and tracking details.

Support

For shipping help, contact us before starting a return or payment dispute.